Setting/Backup/Restore/Install Related Question and Answers

Qustion No 1:- Q. How To Dowbload and Install Software?

· →Login to our website and download our free trial software.

·→Unzip the folder and pin to taskbar to SMS file. (Icon iii)

·→Open shortcut and lenter user name- gurukul, and password gurukul and try it.

Question No 2:-How do I change school name and details of campus?

Ans. Go to admin→ school detail

Go to admin→ campus detail

Qustion No 3:- How do I back up my file in other media like pen drive or CD?

Ans. Go to admin→ back up, give path and finally click on save button.

Qustion No 4:- How to Restore Data From Backup File Created By Software?

Ans. Go to admin→ restore data→ select backup file and click on restore.

Qustion No 5:- How to import data from excel file you have already in any format?

Ans.Go to admin Import/Export data export blank excel file, excel sheet (copy/paste from other excel) save and click on Import tab. Type school name and campus name. Click on ‘import data’ button and select excel file.

Qustion No 6:- How to set order of classes of a campus?

Ans.Go to admin→ class structure→ select class tab→ select campus→ select class and use up down keys to reorder classes and finally click on save order.

Qustion No 7:- How to delete class?

Ans. If you want to delete a class in which no student is entered you have to delete all sections in the class and then right click on class and click on delete.

Qustion No 8:- What should I do if appearance of software is not proper?

Ans. You need to adjust your screen resolution if screen resolution is not showing option then you need to install display driver of your computer.

Qustion No 9:- How to select multiple sections in dynamic list and bulk up date?

Ans. Press ctrl key and click on sections to select multiple cast categories.

Qustion No 10:- How do I update my software time to time updated by company?

Ans. Connect from internet and click on update software wait while software restart.

Qustion No 11:- How do I close software if it hang out for a long?

Ans. Right click on task bar→ task manager, search SMS right click on it and click on it and click on end task.

Qustion No 12:- What to do if computer become damage and you have no backup created?

Ans. Contact to company before formatting the hard disk of your computer.

Qustion No 13:- How do I manage data of more than one campus from a single system?

Ans. You have to use online version of your software to manage more than one campus/ school at a central location.

Qustion No 14:- How do I send SMS in predefined template in bulk with student name?

Ans. Set SMS API and choose template and select classes, categories and students to send SMS at one click.

Qustion No 14:- It is possible to send Unicode ( Hindu, Panjabi, Urdu) message.

Ans. You can send SMS in any Indian language.

Qustion No 15:- How do I Get Validatiy for One Year of Software?

Ans. Send a request from Software and Make a Payment against it. Company Provides Serial Key. After Entering Key You Will Get Validity.

Printing Related Question and Answers

Qustion No 1:- How to print complete list of students class wise?

Ans.Go to admission→ admission report→ select campus and classes and click on print button.

Question No 2:-How to print student I-card in different design?

Ans. Go to admission→ print student I –card→ select classes→ click on select all→ change header if you want to print custom header (system generates default) select design which you want and finally click on preview if everything is right click on print icon to print I –cards.

Qustion No 3:- What to do if date is printing wrong?

Ans. Check your computer date-time correct it.

Qustion No 4:- What to do if printing is not proper?

Ans. Select proper page size and orientation when opens print dialogue box most formats are prepared in A4 size.

Qustion No 5:- What to do if printing is not appearing as you desired format?

Ans. Go to master setting and check that your format is set.

Examination/Admission Related Questions and Answers

Qustion No 1:- How do I update records of many students at one click?

Ans. Go to admission menu and click on Bulk update→ select columns which have to update and name click box→ select classes and search Edit/ Modify records and finally click on update all button.

Question No 2:- How do I update record of a single student?

Ans.Go to admission→ modify student detail and search student and click on it=> modify detail and click on update button.

Qustion No 3:- How to disappear a student which name has been removed from attendance register?

Ans. Go to admission→ admission status→ select discontinue if student is temporary withdrawal / select left out if student is permanently withdrawal.

Qustion No 4:- How to promote selected students to next session?

Ans. Go to admission→ promote students→ select session and campus→ choose classes→ select students who have to promote→ finally click on promote students.

Qustion No 5:- How to save records like report -card, I –card, admit –card to pen drive/CD.

Ans. Install virtual printers like PDF creator and print and save records using it and copy paste to CD/Pen drive.

Qustion No 6:- What to do if mark sheet printing showing error?

Ans.(i) Check spelling of subjects entered in software and excel sheet you imported the marks.

(ii) Check that all marks are filled and imported properly through excels sheets.

Qustion No 7:- How do I change header in our designed format.

Ans. Create header design as you like using any photo editing software ( Paint, Photoshop, Corel draw) save it in (JPG, PNG, GIF) format and change header.

Qustion No 8:- How do I change remarks printed on report- card?

Ans. You can set it from the panel of report card Printing Window.

Qustion No 9:- How can I export Corel draw files from software?

Ans. Save reports in PDF format using virtual printers and open it in Photoshop/ Corel draw.

Qustion No 10:- Is it possible to show students result online fee from school website?

Ans. Yes, you can publish exam result and receive student fee, homework assignment, attendance etc in your website.

Qustion No 11:- Can I print photos of students?

Ans. If you has been uploaded students photos then you can print passport size photographs of students and staffs.

SMS Related Questions and Answers

Qustion No 1:- What to do if SMS is not being send?

Ans. (i) check your internet connection.

(ii) check API and balance in your amount. If not solved then contact to company.

Error Related Question and Answers

Qustion No 1:- What to do if software is not running and showing messages for Dot net framework?

Ans. Download Dot net framework From our Website Download Page(it is free) and run it after that run software.

Question No 2:-What should I do if software is not running?

Ans. Check your antivirus and allow SMS for this.

Frequently Ask Questions

Setting/Backup/Restore/Install Related Question and Answers

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